Reference field is not showing display value

Nagasri
Tera Expert

Reference field is not showing display value but the value is set. We have checked the display value of the table of the referenced table. Display value is set true for only one field.

Nagasri_0-1705494536041.png

 

11 REPLIES 11

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Nagasri 

 

Sorry what is your use case?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Field is showing empty but if we click on preview icon it is redirecting to the form. At the backend they are not empty

Hi @Nagasri 

The issue is the attirbute your setting has no value

Like 

to create a city record

Name  - Location - PINcode

 

So when you refer you are select based on location but the value in Name is blank. This is what i can think.

 

Please check the data once , is it all good.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Anil Lande
Kilo Patron

Hi,

Make sure end user have access to read data from reference table record and Display Field.

Check ACL and Query BR for your table.

Is it working for admin users?

 

 

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Thanks
Anil Lande