New Change catalog on Zurich

Justin Clarke
Tera Guru

Wondering if someone can assist. I have noticed that on a Zurich PDI it shows a different landing page than my instances when clicking new change. Am i missing a property or plugin? Would like to have the same show on my instances. Believe the new landing page is sn_chg_model_ui_landing

 

New Look

 

JustinClarke_0-1762732939730.png


Current Look

 

JustinClarke_1-1762732979135.png

 

1 ACCEPTED SOLUTION

Justin Clarke
Tera Guru

Ok worked it out. Looks like there was some System Properties that need to be changed to have the instance use Change Models.

 

https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/change-management/r...

 

com.snc.change_management.change_model.hide needs to be false

 

com.snc.change_management.change_model.type_compatibility needs to be false

View solution in original post

1 REPLY 1

Justin Clarke
Tera Guru

Ok worked it out. Looks like there was some System Properties that need to be changed to have the instance use Change Models.

 

https://www.servicenow.com/docs/bundle/zurich-it-service-management/page/product/change-management/r...

 

com.snc.change_management.change_model.hide needs to be false

 

com.snc.change_management.change_model.type_compatibility needs to be false