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No results found upon searching catalog item on portal only able to access through following path

snehalghuge
Mega Contributor

Hello Team,

I have 2 catalog item's which are no showing any results up searching on Myit portal but if i follow the path or put the direct, I could be able to see and topics are also assigned checked the available for criteria user's seems part of it could you please suggest the possible way to find the root cause.

Let me know anything needs to be provided.
Thanks in advance!

5 REPLIES 5

AndersBGS
Tera Patron

Hi @snehalghuge 

 

  • Have you ensured “no search” is unchecked
  • have you ensured it’s mapped to a categpry
  • have you verified how your search is configured?

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/