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Not able to change the prefix in number maintenance table

PoorvaB
Tera Contributor

‎01-29-2025 10:10 PM

Hi Community,

 

I am not able to change the prefix of a custom table in number maintenance table. I am getting this error 'Error Message: The prefix EWM collides with the prefix of an existing record'.

 

When i am checking in the table, there is no record with the current prefix then why i am not able to change it?

 

Please let me know how to change it?

 

Thanks

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6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-29-2025 10:15 PM

Hi @PoorvaB 

 

Did you have any record which start with EWM in system?

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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PoorvaB
Tera Contributor
In response to Dr Atul G- LNG

‎01-29-2025 10:16 PM

I have another custom table with the same prefix.

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to PoorvaB

‎01-29-2025 10:20 PM

so you cant use same prefix again.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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PoorvaB
Tera Contributor
In response to Dr Atul G- LNG

‎01-29-2025 10:22 PM

But i want same prefix for both. What to do then?

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