Notification Option is missing in System Settings for some users

[Sai Chetan]

Hi,

In our instance which is in Paris, the notification tab in system settings is missing for some users. do anyone know the possible reason for that?

Note: It is happening for some users only

[Ct111]

It seems to me that someone has made it hidden based on some GLobal UI script.

Check the below link where this has been given how to do it . This will give you idea as where it is configured in your system so that you can deactivate it and make the default setting work again.

LInk 1

LINK 2

Mark my ANSWER as CORRECT and HELPFUL if it helps

[Sai Chetan]

Thanks for your reply, We checked the UI Scripts but there are no UI Scripts configured in our instance.

[sachin_namjoshi · Accepted solution]

This is a known error. Check the ACL on 'sys_user.notification'. You can refer to the below doc for more detail:

error when trying to change "Allow Notifications"

1. Go to Filter Navigator and search for ACL
2. On Name, search for sys_user.notification and select the ACL
3. Please check that the users that should be able to modify either have the correct role or add them to "Requires Role"
4. If there is a Condition, make sure to modify accordingly to allow required users to be able to modify
5. If there is a Script, make sure to modify accordingly to allow required users to be able to modify
6. Click update

Regards,

Sachin