Notification to be triggered if requested by or requested for updates the additional comments.

[PriyaRaj]

Hi,

I am trying to configure a notification where notification should trigger if the requested by and requested for are adding comments on sc_task otherwise comment should not get triggered.

How can I use this condition in my existing notification?? Kindly help.

[Ankur Bawiskar]

Hi,

why not add the condition as this by dot walking the field which refers to user table

I assume requested_for you are referring is from REQ Table

Updated by [SAME AS] Request Item.Request.Requested For.UserID

OR

Updated by [SAME AS] Requested By.UserID

Regards
Ankur

[PriyaRaj]

Hi @Ankur Bawiskar ,

I was doing like this... but dot walking is getting disappered after saving. Hence, not working. Any other solution?