Hello,
My org uses our own SMTP server which uses ourService Desk email address as the "From" field on the sys_email_account record. We have recently implemented HRSD, and we want to ensure that notifications in the HR category are sent using our HR mailbox instead of the Service Desk mailbox. I've gone into a test notification and set the 'From' and 'Reply To' values as the HR email address, however when the notification is triggered, it is still being sent from the Service Desk mailbox.
What settings should I be looking at to correct this behaviour?
