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02-11-2025 04:17 AM
Hi All,
Having issue in scheduling an On call rota for weekdays evening 17:00 PM till 23:59:59 and next day morning 00:00 till 09:00 AM
And weekends Rota from 00:00 till 23:59:59
Need some assistance to solve this problem
Solved! Go to Solution.
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02-11-2025 06:11 AM
Hi @SomnathR
You need to create the different schedule fr this and then add those in on call.
create 3 schedule
Evening - Weekdays
Morning - Weekdays
Full Day - Weekend
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-14-2025 04:47 AM
keep us posted and if all good, please close the thread by accepting answer(s)
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-11-2025 06:11 AM
Hi @SomnathR
You need to create the different schedule fr this and then add those in on call.
create 3 schedule
Evening - Weekdays
Morning - Weekdays
Full Day - Weekend
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-11-2025 06:21 AM
Hi,
Thank you for your response
I have created a schedule
Does it got integrated from above step
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02-11-2025 06:18 AM
Hi ,
Thank you for your response ,
I have created schedule like this,
Does it got integrated from above
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02-11-2025 10:23 PM
Yes @SomnathR
Now your on-call will follow these schedule as you defined in the on-call interface.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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