On- Call Scheduling

SomnathR
Mega Expert

Hi All,

 

Having issue in scheduling an On call rota for weekdays evening 17:00 PM till 23:59:59 and next day morning  00:00 till 09:00 AM 

 

And weekends Rota from 00:00 till 23:59:59

 

Need some assistance to solve this problem

2 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @SomnathR 

 

You need to create the different schedule fr this and then add those in on call.

AGLearnNGrow_0-1739283005946.png

create 3 schedule

Evening - Weekdays

Morning - Weekdays

Full Day - Weekend

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

keep us posted and if all good, please close the thread by accepting answer(s)

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

11 REPLIES 11

Thank you for the support

SomnathR
Mega Expert

Hi Atul,

 

How to add Bank Holidays in to Rota, needed some guidance in that


2025
Date Day of the week Bank holiday
18 April Friday Good Friday
21 April Monday Easter Monday
5 May Monday Early May bank holiday
26 May Monday Spring bank holiday
25 August Monday Summer bank holiday
25 December Thursday Christmas Day
26 December Friday Boxing Day

Hi @SomnathR 

 

Bank holidays are like a child's schedule. 

 

AGLearnNGrow_0-1739453945916.png

AGLearnNGrow_1-1739453971549.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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SomnathR
Mega Expert

Issue here is Bank holidays dates aren't fixed for every year, like how we have for Christmas , Boxing day & New year date as Fixed

SomnathR_0-1739457491418.png

 

 

Every year you need to update these, that is not a big issue buddy. Give a try and put the dates as per your holiday calendar.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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