On load client script for applying Change template not working through Related lists

[Deepansh Jain]

Hello ,

I have created a template and  have applied an 'on load' client script, which when a new change form is loaded the template is applied ,

My 2 additional requirements are 

1. CRs created from any related list (ex: parent RITM), template is not getting applied

2. Copy change functionality not working 

Currently using this Client Script-

function onLoad() {
if(g_form.getValue('type') == 'normal' || g_form.getValue('type') == 'emergency'){
if(g_form.getValue('number') == ''){
var template = g_scratchpad.Mytemplate;
//Apply the selected template
applyTemplate(template);
}}}

[MrMuhammad · Accepted solution]

Please try below.

function onLoad() {

var sysId = getParmVal('sys_id');
var tiny = getParmVal('sysparm_tiny');
gs.addInfoMessage(tiny);

if(g_form.getValue('type') == 'normal' || g_form.getValue('type') == 'emergency'){
 if(g_form.isNewRecord() && (sysId == '-1' || tiny != '')){ // check whether the record is new and not creating from copy chang
  var template = g_scratchpad.Mytemplate;
  //Apply the selected template
   applyTemplate(template);
 }
}
}

// get and parse URL paramters
function getParmVal(name) {
 alert(name);
	var url = document.URL.parseQuery();
	alert(url);
	if (url[name]) {
		alert(url[name]);
		return decodeURI(url[name]);
	} else {
		return '';

	}
}

[Deepansh Jain]

Thanks for the help ,it worked

[MrMuhammad]

Happy to be of help 🙂 Have a great weekend & stay safe!

[Deepansh Jain]

Hey,

Would you be able to help me with this question as well ?

https://community.servicenow.com/community?id=community_question&sys_id=92bd9c38db5b18903daa1ea66896...