On the list screen, how do I click "Next Page" without clearing the checkbox on the previous page?

[Perry4]

On the list screen, how do I click "Next Page" without clearing the checkbox on the previous page?

Every time I click "Next page" on List, the record that was checked on the previous page is unchecked.

Please tell me how to solve it?

[HrishabhKumar]

Hi @Perry4 ,

That's an expected behaviour, if you want to select more items you can try to increate the number of records to be shown in list view.

To that check this community thread: https://www.servicenow.com/community/developer-forum/number-of-records-display-in-list-view/m-p/1954...

Thanks.

Hope this helps.

If my response turns useful, mark it helpful and accept solution.

[Perry4]

Thank you for your reply. Is there another way? It's not the way we expect it to be,

[OlaN]

Hi,

Like HrishhabhKumar already said, this is expected behaviour, and cannot be changed/configured to work in another way.

One option is to show more items in the list, but at some point (above 100 records is not recommended) the paging will kick in anyhow.

Another way is to filter out records you don't want to update, still, you would hit the paging of records at some point, so same thing goes here.

If you want to multi-update more records than that at the same time, you would have to rely on scripting, or perhaps on using Flow designer to update the records you want.