One user is not able to export the report

keval3
Tera Contributor

‎01-03-2024 10:12 PM

Hi All,

 

In my instance there is one report in dashboard the dashboard is shared with 4 users all all them are able to see repots but 1 on them user are not able to download the report. others have. they have same roles and they all are added in same groups but still one user is not able to download. let me know the issue.

 

Thanks & Regards

KP 

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-04-2024 04:01 AM

Hi @keval3 

 

Greetings!!

 

How the user is trying to download the report from report module? What error or issue user is getting

 

Also try to remove the user from group and add again and cache.do and clear broswer cache as well.,

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