one variable has more than 40 choices keeps on increasing day by day i have done with workflow

[srikriti]

Hi All,

In catalog item there is an variable "Select the group" has 30+choices there is a chances adding more choices further also 
Requirement is that for every choice selection there will be an separate approval group approval should be trigger in the workflow how should be do it 
i am new to the workflow please guide me on this

Thanks

[Dr Atul G- LNG]

Hi @srikriti 

1st is, better to move those choices in to Reference field and then it is easy for you use that in flow as variables. You can use If logic and action can be defined.

https://www.servicenow.com/community/developer-forum/set-value-of-choice-field-in-flow-designer/m-p/...

[srikriti]

Hi,

@Dr Atul G- LNG ,

In catalog item there is a workflow should be added there is no choice adding flow designer here
so i have created a workflow with switch 30+choices and all choices separate approval group  but the problem is workflow becomes lengthy and everyday was   requirement on adding new choices  along with approval.
so is there is any other way we can use instead of switch operation here in workflow .

[Dr Atul G- LNG]

Hi @srikriti 

Agree, that more values will create more issues and make it lengthy, so the first is to move from choice to Reference type, and as Ankur also said, create a custom table and bring choices as reference filed. The using of flow is still the better option, not the workflow. Also, try to see if 2/3 of the choices have the same approval at least the first level try to combine to short the flow else no way mate.

[Dr Atul G- LNG]

HI @srikriti 

I also suggested the same thing, is my answer correct??