onSubmit client script to prevent form submission

patricklatella
Mega Sage

hi all,

I have a javascript question.   I have an onSubmit catalog client script to prevent submission of a record producer if the user has not checked a box on the form.   This is working properly.   However I need this to only apply if another field on the form is set a certain way.   Right now here is my script:

function onSubmit() {
    if(g_form.getValue('ad_domain') == 'YES'){
    return true;
    }
    if(g_form.getValue(user_confirm') == 'false' ){
    alert('Please be sure to check the box before submitting a ticket.');
    return false;
   
  }
  }

this part is working properly:

  if(g_form.getValue(user_confirm') == 'false' ){

    alert('Please be sure to check the box before submitting a ticket.');

    return false;

but it's the first "if" part that I need to tweak, I only want the script to fire if the field on the form "ad_domain" is set to YES.   If this field is set to NO I don't want the script to fire.

how do I do this?   thanks!

1 ACCEPTED SOLUTION

While that solution works, it's not very user friendly. Why have them submit, then cancel and require them to click a checkbox. You should make their life easier...I'm not sure what this checkbox is, but you have several options:



1) This is the best user experience and what you should be doing... Create a UI policy ...under When to Apply...Add Filter Conition ad_domain = YES or ad_comain=YesB and question_choide = incorrect info. Leave Reverse if False...then Save. After it reloads go to UI Policy Actions, select new, add in the checkbox field and set Mandatory to true. This will pre-empt the user to check it prior to submission. to inform them after submission is the least desirable as it adds clicks...Submit -> Ok on alert -> check box -> Submit and hope you don't rinse repeat due to other onSubmits...



2) If you can't do that for some reason, then don't hate on your users and require them to check a box then have to resubmit... use a confirm and do it for them...


function onSubmit() {  


  if(g_form.getValue('ad_domain') == 'YES' || g_form.getValue('ad_domain') == 'YESb' && g_form.getValue('question_choice') == 'incorrect info' ) //assuming values are YES and YESb  


  {  


            if(g_form.getValue('user_confirm') == 'false' ){  


                  var result = confirm('Are you sure you wish to submit?');//or whatever that checkbox is for


                  if (result) {


                            g_form.setValue('checkbox', true);


                  else


                            return false;


            }  


 


  }  


}  



*edit: changed prompt to confirm*


View solution in original post

38 REPLIES 38

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello PAtrick,



Here you go.



function onSubmit() {


alert(g_form.getValue('ad_domain')); //To make sure value is YES. This is just for tesiting purpose.


    if(g_form.getValue('ad_domain') == 'YES'){


 


    if(g_form.getValue(user_confirm') == 'false' ){


    alert('Please be sure to check the box before submitting a ticket.');


    return false;


   


  }


  }


}


patricklatella
Mega Sage

thanks Pradeep,


I think I need to divide this case out further, I didn't provide enough info.


basically I need the submission prevented if this checkbox is not checked.   However the checkbox variable only applies on the form if 2 other variables are set a certain way.



1 - variable "ad_domain" is YES or YESb


and


2 - the answer to a variable "question_choice" multiple choice field is "incorrect info"



if these 2 conditions do not exist then I don't want the submission to be prevented by this client script.



what would my script need to be to make this happen?


Here you go.



function onSubmit() {


alert(g_form.getValue('ad_domain')); //To make sure value is YES. This is just for tesiting purpose.


    if(g_form.getValue('ad_domain') == 'YES' || g_form.getValue('ad_domain') == 'NO' && g_form.getValue('question_choice') == 'incorrect info' ){ //assuming values are YES and NO



    if(g_form.getValue(user_confirm') == 'false' ){


    alert('Please be sure to check the box before submitting a ticket.');


    return false;


 


  }


  }


}




patricklatella
Mega Sage

ok, plugging this in now.



to clarify, on the form there is the "ad_domain" field, the possible choices for this are "YES", "YESb", and "NO"



I need this client script to fire if EITHER "YES" OR "YESb" is chosen



and then as well only if additionally the answer to the variable "question_choice" is "incorrect info"



do I need to adjust the script?