Outage created in cmdb_ci_outage table is not showing service portal Current Status.

Green2
Mega Contributor

I am creating a outage in cmdb_ci_outage table. but the outage is not showing up in Service Portal as expected

Is there any place I need to make changes so that  outage shows up in service portal 

please suggest  

5 REPLIES 5

I have current status widget in service portal that is the location my outages should show up but they are not.

when I add a new outage in cmdb_ci_outage table the outage is not showing in Current Status widget in portal.