Parent Child Assignment groups

[brianmowell]

Hi all.  I have hit a dead end and maybe I am making it more difficult than it should be.  I have a group of assignment groups that are Parent groups to Child groups.  The ask is:

When an assignment group is chosen that is a parent, a "Sub Group" field is available with only those Child groups available to be assigned to. I have the sub group field...  No groups available  

I for the life of me cannot find any info on how to make this work or i am just searching in the wrong spot.  Any Suggestions are appreciated?

[User184766]

Hi there

As I understand you, the goal is to select a Child Group, so I'm wondering why you would store the Child Group in a separate field, instead if just using the Assignment Group field as a tree picker (Tree Picker)

That way, you can fold out any groups that have child groups, and select the correct one.

If you use a separate field for that information, you will be unable to use any of the ootb Assignment Rule fuctionality.

[Raghu Loganatha · Accepted solution]

Hi, 

You can do that by adding "Assignment Group" as a dependent value on "Sub Group" Dictionary. 

1. Go to Configure dictionary on "Sub Group"
2. on the dependent field tab you will see a field called "Dependent". 
3. Enter the value of your assignment group, its "assignment_group" on OOB. 
4. Save it

Check if there are child assignment groups to your parent assignment group.Note you will see all the groups in the "Sub Group" field when there is no value in the "Assignment Group". You can resolve that issue by adding a UI policy to hide or make Sub Group field read only. 

Let me know if you need further assistance or please mark this response as "Answered" if this helps you answer your question.

~Raghu.

[brianmowell]

This is the way I originally seet it up.  So I removed my original field and created a new one following this and now it works.  Thank you,  not sure what changed between the two fields but I'm going to dig into it.