peripheral management

[chercm]

I would like your advice on our approach to receiving, issuing, and generating reports for peripherals, and eventually integrating with Ariba for procurement.

The relevant ServiceNow items are:

- ITAM (IT Asset Management)

- Hardware Asset Management

- Core Asset Management

Could you provide a breakdown of the functions of each compared to the stock room, and help determine if the current stock room module meets our needs?

[Mark Manders]

What is your approach? You ask for our advice on your approach, but you only tell us the modules you have, nothing about how you are using them. 

And then you ask us to help you to determine if the current stock room module meets your needs, without telling us your needs.

With just the modules you have, we can't tell you if they are sufficient for your needs/approach, because we don't know how you are using them.

[chercm]

@Mark Manders  we have installed the basic asset management from the classic app store and asset workspace 

We want to be have the low stock alert , notification or ticket to the asset management , dashboard to allow visibility to what are pending requests , bulk request, allow integration to ariba where the po and PR number are going to get populated to the request for the peripheral, control like per peripheral like once for work year or 1 per user . 

[chercm]

@Mark Manders  any update ?

[Mark Manders]

Update on what? Everything you are describing can be done with ServiceNow.