Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Please help me with Best practices for HAM and SAM or any document?

amitkishore
Giga Contributor

Please help me with Best practices for HAM and SAM or any document?

1 ACCEPTED SOLUTION

joehehle
ServiceNow Employee
ServiceNow Employee

Hi - Here is the SAM white-paper that talks about best practices and the SAM discovery questionnaire that will give you a good foundation to start with.

 

Hope this helps... Joe

View solution in original post

6 REPLIES 6

Saurabh singh4
Kilo Guru

Hi Amitkishore,

please refer this

http://forum.itassetmanagement.net/2325375/Hardware-Asset-Management-Best-Practice

 

 

 

Please mark my answer correct and helpful,if it helps you in any way

Saurabh

Runjay Patel
Giga Sage

Software Asset Management (SAM - Pro)

 

Check out this video, it will clear all your doubts and help you to understand Software Asset Management (SAM - Pro) in details.

Link: https://www.youtube.com/playlist?list=PLIGcZxQaeEoh0bObsaDpMeYk2N2QXAtBK

It will help you resolve below queries:

  • SAM Offers / Challenges
  • Deep Understanding about SAM Terminology
  • IT Assets & Configuration Items
  • IT And Software Asset Lifecycle
  • SAM Optimization Checklist
  • Plugins For Software Asset Management
  • Software Entitlement
    • Software Entitlement Import
    • Benefits of using software entitlements
    • To download to entitlement import template
    • Entitlement Import Process
    • Entitlement Import Errors
    • Entitlement Review and Clear Errors
  • Software Asset Management (SAM) Lab
    • Play with SAM Roles
    • Upload Software Model/ Product Catalog
    • Various way to do Normalization
    • Creating a Custom Products
    • Reconciliation
    • Understand Entitlement Metrics
    • Software Usage
    • Reclamation