please tell me the all modules of service now used in real time??

[hibye]

please tell me the all modules of service now used in real time??

[nitin_kumar]

Hi Shabbir,

The modules used in ServiceNow are based on the requirement of the client but the most commonly used modules are

1. Incident

2. Problem

3. Change

4. Asset

5. CMDB

6. Service Catalog

7. Email

8. User Administration

9. Scripting

10. Reports

11. Survey

Thanks,

Nitin

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[hibye]

hi nitin

report and user administration are modules or applications and service catalog is application or module please clarify my doughts

[gtalreja]

Report:     Application

user Administration: Application

Service Catalog: is a Application and a module under "Self service" application.

You can learn it too, if you navigate to system Definition-->Application Menus in the application navigator, you will see all the applications listed there, and along with that you will see all the modules associated with the selected application. see screen shot below:

[nitin_kumar]

I was mentioning the Application Menus that contains the related modules that are used frequently while developing for a Client.

Reports -   contains modules to view and create reports per your requirement

User Administration -   contains modules to view or create Users, Groups, Roles, Delegations, User Preferences etc.,

Service Catalog - contains modules to view or create Catalog Items, Requests, RITMS, Categories etc.,

Please go through the documentation for each concept to get more idea. The documentation is available here.

Thanks,

Nitin.

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