populate sub category choices for different language based on user language session.

[hemant2]

in Record producer - subcategory choices on service portal is available for 2 languages , and for other user languages the subcategory choices is not showing up. i want to set sub category choices in english for the users for other language. so they can able to see the sub category on the portal.

[Mark Manders]

That's a ServiceNow bug: you will need to provide the choices in the languages in which you need them. So if you want English choices if people aren't Dutch or English, you will need to add the choice for Spanish in English:

en = priority

nl = prioriteit

es = priority

If no 'es' choice is available for a Spanish person, it will not show default to English. It just doesn't show anything.