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‎09-17-2020 03:27 AM
I have a requirement to create Requested Items using data in Excel. This file will also contain the variables that are required to create the RITM if created using service catalog. But here the data will be fetched using an excel file. So I want to know how can I achieve populating the Request variables using transform map. I am able to populate the fields placed directly on the Requested Item form, but having an issue populating the Request variables.
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‎09-24-2020 03:14 AM
since you have excel file you will have to parse it and get the variable value and use Cart API
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-01-2020 05:01 AM
Hi Ankur,
Thanks for your suggestion, I was able to generate RITM as required. Unfortunately it creates only one RITM whereas I need multiple. I referred to your article about creating multiple request using script where you had used for loop in jSon array. I am trying to customize that, hope it helps.
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‎10-01-2020 08:10 AM
Sure.
Let me know if I have answered your question.
If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-10-2020 12:33 AM
Hope you are doing good.
Let me know if I have answered your question.
If so, please mark my response as correct & helpful so that this thread can be closed and others can be benefited by this.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader