I can see that we can define user criteria for Service Catalog items and for Knowledge management module. On the left navigation when we type User Criteria, we can only see User Criteria listed for the two modules. However, I want to customize my ann...
I have requirement 75% SLA breached notifications do not send to particular person if he is assigned to person also. for this I wrote run script to restrict it but notification is not sending Can any one tell the what are the mistakes I did in scrip...
How to add Record producer in custom portal , when user search with record producer name he should be able to get the link of that record producer. portal : record producer should visible in search list
Hi All, I have a requirement where i need to make reply , reply all, forward button to be visible on hr core table , its should not be visible globally?
Hi, Currently, the multi row variable set itself is not made mandatory, so there is the problem that it is possible to submit and create a request item even if it is not filled in. [Variables in a variable set can be mandatory.] [The multi row varia...
Hi, in catalog items, i have one filed, documents submit "Last End Date" (variable in catalog item) ex: Last End Date=20/08/2018 19:50:20 then notification trigger one month before means on 20/07/2018. So how can we do it. my Br script is not w...
Hi Everyone!!! I have a requirement related to Date Validation, Where I have a Date Field (end date) in user table and i need to check the end date is 14 days equal current date ( current date : 17/09/22 then end date is :31 /09/22) in the us...
Hi guysOn of my client is using the manager_employeenumber as manager value, not the DN.As LDAPUtils setManager and processManager is using DN to map the correct manager I need to change that behavior. As LDAPUtils seem to be stored in the source cod...
I have created a Single Line Text variable called "Street". It has a max_length=35. If I type (or paste) a value that is longer that 35 characters, it will truncate (as I expect) the string. I have a catalog client script that is setting the value b...
Hi, I have a multi-row variable set and when I add it within a container, it is not showing up on the form. The MRVS shows up if I add it outside the container. Is it a known issue? Is there a workaround so that it shows up within the container?
Hi Everyone, I have an use-case where I need to make the duration to be selected after 15 days from the current date. How can I achieve this? Please help!! Example: If I'm filling this form today, then I want the days from 15 to 29 to be greyed or no...
We want to list of Priority level like (P1 - High ,P2 - Low ,P3 - Critical etc..)
Hi All, we have a custom table which extends the task table and we want the tickets to be shown in My Requests in the portal. For this, I have created record in request_filter table and it is showing up in the My Requests. In our table we were using ...
Hello Everyone, I am new to ServiceNow portal scripting. I have a requirement where I need to set region value to short_description field of "wu_appointment" table. As per above snippet, End user will select the region for the cancellation of an app...
Hi, I would like to apply Risk Assessment on my table - custom table extended from Change table. Unfortunately, I don't know how to choose a table, I have tried to create new record, copy existing one, change it on the list or use Assessment Designer...
