portal global search should display most submitted request items

[Harikrishna3]

portal global search should display most submitted request items

[chetanb]

Hello @Harikrishna3 

Hello,

Check this out.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0752963

https://docs.servicenow.com/bundle/tokyo-servicenow-platform/page/build/service-portal/task/populate...

https://docs.servicenow.com/en-US/bundle/vancouver-platform-administration/page/administer/search-ad...

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0856313

https://www.servicenow.com/community/itsm-forum/global-search-functionality-not-working-properly-whe...

Please hit like and mark my response as correct if that helps.

Regards,
CB

[Harikrishna3]

in service portal search we need to get most submitted request items as a suggestion 

[Dr Atul G- LNG]

Hi @Harikrishna3 

OOTB it is not straight forward. You need to write code for same and then display.

https://INSTANCENMAE.service-now.com/sp_config?id=page_edit&p=index&table=sp_widget&sys_id=fa20ec02cb31020000f8d856634c9ce9&spa=1