Post Method Error

[ruuhverr]

Hello Everone,

I want to create a record using Scripted Rest Api.

Here is my code:

(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {

var gr=new GlideRecord('sn_customerservice_case');

gr.initialize();

gr.description="Testing going on"

gr.impact="4";

var abc=gr.insert();

return "Sys id is "+abc;

})(request, response);

When I am inserting a its showing this error from POSTMAN

Error:

{

      "error": {

              "detail": "",

              "message": "java.lang.IllegalArgumentException: Cannod decode: java.io.StringReader@1142887"

      },

      "status": "failure"

}

[Ankur Bawiskar]

Hi Rahul,

So you are using post method. Are you sending the request body as well in the postman when calling this api endpoint.

Can you share screenshot of the postman tool.

Also you are not sending the response in correct format.

Correct format is:

var responseBody = {};

responseBody.sysId= abc;

responseBody.status = "Success";

response.setBody(responseBody);

Regards

Ankur

[ruuhverr]

HI Ankur , Thanks for the reply

I am sending the 2 key:value in request body. When I hit the api it shows this error. For now my main focus is on inserting the data than on the resonse.

[Ankur Bawiskar]

Hi Rahul,

You need to send the body as json key value pair and fetch the body content in the scripted rest api and then parse the request body, insert record and return response.

following post which I commented on should help you:

https://community.servicenow.com/thread/276281

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[ruuhverr]

Hi Ankur,

This is the code that I have written on the Scripted Rest. I checked in the log and I am able to retreive desc value. But I am not able to understand why this error is coming for the Postman as if i try from Rest Api Explorer I am able to insert the data

And this is Response that I am getting

I tried to hit this Api with the Soap UI and I am able to insert the data.

But I am not able to insert to data from Postman and I have to show   demo to my client from Postman only.