Having issues with ITSM Simulator-Task 27:Create a catalog item

[ChristianahK]

Please help,

This is the ask/request

Field consultants need to be able to request items that support the workshops they are facilitating. They must be able to let IT know when the workshop is being hosted and the items required to be successful. 

1. Using the Consulting Practice item template, create a new catalog item named Workshop setup in the Consulting Practice catalog.

  a) Catalogs: Consulting Practice
  b) Category: Workshops

2. Create four mandatory variables to capture workshop date AND time, the workshop location, if a projector is required (yes/no) and the number of chairs required.

  a) The location field should reference locations in the system. [cmn_location]
  b) When asking about a projector, users should only be able to select Yes or No.   
  c) Validate the user is entering in a number when asking for the number of chairs

3. Select the fulfillment method

  a) Flow Designer flow: Service Catalog item request

I have done all these, tried researching other related community posts and even tried deleting and restarting plus getting a new instance,
The error message still remains
However I keep getting the error message below

Does your question text match the requirement as shown in the instructions? Are each of the variables mandatory? Does the 'Number of Chairs' field require a number entry? Did you select the proper type for each variable?

@https://www.servicenow.com/community/community-central-forum/create-a-catalog-item-itsm-implementation-simul...

[GlideFather]

Hi @ChristianahK,

the screenshot is a bit blurry but squinting make me read it and it seems that the message might not be 1:1. If you copy pasted, ensure there is no missing character and nor any extra dash in the beginning or end of that message. If written manually, check for typeo(s).

also the variable shall be allowed to be only integer/nuber, is that correct?

pa: you’re able to complete a training at 80 % score so if it’s the last thing you can skip it and still complete the whole thingy

[ChristianahK]

Yes i have searched for the spelling and texts to know if it works.

And yes the variable for number of chairs is set to number.

Yes, this is the last thing left for this path.

[GlideFather]

Hi @ChristianahK,

I completely missed your reply, please ensure that you mention people by using "@", it doubles the notifications ;))

If I remember correctly, the chairs variable might be string with regex on numbers only. It might be already too late to be helpful for you but maybe in the future encounters with the same...

Have a wonderful day!

[Sarthak Kashyap]

Hi @ChristianahK ,

Please cross verify the name of your catalog items, name of your variables if they want the variable to be mandatory so mark them mandatory, because any small issue will cause failing of your exercise. Select proper type of each variable for example - location is reference on cmn_location table, when asking of chair you should enter the number for that you can create the client script bcoz we don't have any number/integer type of field for this issue you can check below post

https://www.servicenow.com/community/itsm-forum/catalog-variable-of-integer-numbers-only/td-p/290253...

https://www.servicenow.com/community/servicenow-ai-platform-forum/how-can-i-create-a-number-type-fie... 

Also add the flow desinger

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak