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Activity Formatter placement

The Activity Formatter should not be part of the title sectionand instead be moved to a dedicated section. This will provide a consistent user experience and prevent forms from becoming overly long.can anyone suggest what should be the correct placem...

NarendraK14 by Tera Contributor
  • 1072 Views
  • 4 replies
  • 1 helpfuls

Resolved! Create a button for Creating Incident article from INCIDENT form

Hello, We have a new template named "Incident article" that needs to be used when creating a knowledge article directly from an incident via button. Same as with a problem when creating a know error from problem formHow to achieve this using UI Actio...

Nandini DM by Tera Contributor
  • 1529 Views
  • 9 replies
  • 2 helpfuls

Resolved! Checkboxes mandatory

Hi, I have a requirement where there are 4 checkboxes and the user wants all of them to be mandatory. If any one of them is not mandatory the form should not be submitted and also there should be a message below all the checkboxes that the selection ...

Resolved! unable to see dot walking fields in list view

Hi All,Please help me solve thisi was created custom table Table A extended Task table. I was added Assignment group and Business service fields in Table A list view from Task table by using configure list layout dot walking. For admins can able to s...

suresh91 by Kilo Sage
  • 2972 Views
  • 7 replies
  • 3 helpfuls

Group By string value in report on Metric Result Table

Hello, I want to create a bar type report on Metric Result Table (asmt_metirc_result) and need to Group the data by String Value. However, I cannot find 'String Value' field in 'Group by' field on the report. Please refer below snapshot for reference...

find_real_file.png

Resolved! Flow Designer Issue- Xanadu Release

in XANADU-One of the main issues is the introduction of new Flow Designer tables, which is preventing update sets touching these new tables from being promoted to the current QA and UAT instances. Though my DEV instance is in Xanadu, and knowing it h...

Return value from a call back function

Hi All,I have a client script that use GlideAjax.I want to return a value from the call back function, does anyone know how to implement this? my script:function funcationName (number) {var ga = new glideAjax('ScriptName');ga.addParam('sysparm_name',...

How to create SCTASK in Sequence using Flow Designer?

Hi guys! We recently migrated from using Workflow to Flow design and I'm trying to create a flow that will ask for approval from manager. If the manager rejects, it will cancel the RITM. If the manager approves, it will update the RITM ticket to In-P...

TASK.png

What are best pratices in ServiceNow

What are the best pratices in ServiceNow ? Enclosing the code in the functions and following the ServiceNow best pratices and removing the log statements in the server side coding , Client side avoid DOM Manipulations adding comments in the script fo...

ITSM access for platform

There is application team and platform team, where application team request to the platform team that in azure for test evnvironment i need reader access like that there are some role assignment in the azure . so now for that arising the request from...