We have a retroactive task SLA. When generating a report of SLA-breached tasks, we encounter scenarios where 70% of the SLA time was missed by one team, but if the task is reassigned to another team, the SLA breach is attributed to the latest assignm...
Hi, i am not able to find the unique checkbox in configure dictionary also tried form layout but didn't find that option. can you plz guide on this. Thanks in advance.
I have created a relationship between parent class and child class in Suggested relation ship table. Based on this, when i import parent CIand child CI to cmdb_ci tables , relation ships(in cmdb_rel_ci) will be created automatically? or do ...
Hello All, I am working on creating a business rule for the sctask table. The purpose is to close complete the RITM when all SCTasks are marked as "Closed Complete,".I have written the following script, which works fine when all tasks are generated ...
Hi, I would like to map data from excel into a field called 'Change Request addition condition' which is of type 'Condition'. This is a condition builder field where one can adde multiple conditions. Target table condition field:These conditions are ...
Can we execute On Change client script while form load? if yes then how?
I have to create a catalog where if type_of_request is Shopping & Deployment and the requestor will choose the SR number on the variable field: indicate_the_assessment_quotation_ticket it should autopopulate the details of SR
クライアントスクリプトのonSubmitにて、クラシック環境のフォームの「g_form.submit()」は動かない。
Hi @Ankur Bawiskar @Community Alums @AndersBGS @Allen Andreas @Prince Arora @AnveshKumar M I need to pass the sysid of the workspace page to the ui page normally we use set preference in glidedialogwindow but in workspace ui actions we use g_modal. ...
I'm hoping someone can help. We recently released a new workflow that contains a multi-row variable set. I need to report on the metrics within that MRVS, but cannot figure out how to do so and am being told it's not possible. This obviously poses a...
Do to our Platform being in a bit of mess with regards to Approval Groups, I am trying to understand what is the best practice for Approval of Changes. We appear to have a change approval group every time a group is created, with the same people appr...
Hello Everyone, I have one requirement from one of the user to make the variable name which is multiple choice variable, and I wanted to make half of the variable name in red.For Example,Variable One***ONLY Service Now Team Members can Select I wante...
Currently any user (even with no roles) if they have the URL for the attachment table are able to view ALL attachments in the system. We want to restrict the view to only their own records. How to achieve this? For incident, problem and all other tic...
Hi everyone! Do you guys know how to configure flow in ServicNow to automatically create a security group in ENTRA if that group is not yet existing in Entra.Please see my configured flow below: I am getting this error: Thanks!
Hi Team, Anyone have any guide for using 'Saviynt Identity governance app'.Requirement to integrate ServiceNow with Saviynt for user push, updation and leaver via ServiceNow forms to Saviynt. Thanks
