Predictive Intelligence:Error while training solution
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‎06-16-2022 06:12 PM
The use of the semantic intelligence function.
If you have any experience with verification and experience, please let me know.
1.The result of intelligent learning shows "Error while training solution". By checking the log, it is found that the repetition rate is too high. How to create effective data
History data for training will help you. I would like to ask you how to create effective incident data
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Predictive Intelligence

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‎06-16-2022 07:31 PM
Hi,
Can you please share how you configured your solution definition?
Also make sure you are using 'GOOD' data (that means unique records with valid input and expected output combinations) for training your solution. If you have repeated values in your training records then you may face this issue.
e.g You have many incidents with same short description (input column), and have same output for that short description.
You can try different combinations and try training different set of records. We can advise solutions if we have clear visibility what you have configured and what data you are using for training solution.
Thanks,
Anil Lande
Thanks
Anil Lande
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‎06-21-2022 11:33 PM
Short description
- Reset my password1
- Reset my password2
- Reset my password3
- Issue with email1
- Issue with email2
- Issue with email3
- ..............~10000pieces
Is a data structure like this OK?
Or would there be a better proposal,Thank you very much!

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‎01-26-2024 10:01 AM
For testing Classification solutions, ideally you want to train on production data, and so you should clone/export/IDR (Instance data replication) the production data to a sub-production instance when testing your Predictive Intelligence solutions. If you create dummy data, then the trained solution would not reflect the real data in production and may produce different results. The Classifier engine will remove duplicates, so if all your dummy data contain similar text, such as "Reset my password1", "Reset my password2", etc., you may end up with a class that does not enough quality samples or is reduced to less than 30 records for the class it is trying to generate.
To generate a class, the Outfield field must have at least 30 records with the same value. Even with more than 30 records, if the data is not indicative to make a prediction on the class, it will set Precision=100, Coverage=0, Recall=0, which will set the Threshold=100 and so it will never make a prediction for this class.

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‎06-21-2022 02:06 AM
Hello ddd,
10k records is an absolute minimum for training a Classification solution and we recommend 30k for better prediction results. If possible, you should increase the number of records in your training dataset to > 30k where the maximum is 300k records for a training dataset.
Hope this helps.
Regards,
Brian