Predictive Intelligence -

[Mohan Arumugam1]

I tried to create on predictive intelligence - classification phase. while i am try to test in operator workspace is not working.
Can anyone help me out what I missed to configure.

PFA, screenshot for reference

[Brian Bakker]

Hello Mohan,

Please can you confirm that the system property [glide.shared_service_scheduler.url] is set to "https://sncmlscheduler.service-now.com/".

For further Predictive Intelligence troubleshooting instructions, please login to the ServiceNow Support site and review KB0997125: [Predictive Intelligence] Automation Discovery, Intent Discovery, Fingerprint Discovery a...

Hope this helps.

Best regards,

Brian

[Mohan Arumugam1]

Hi Brian,

Can I able to work on Predictive intelligence in PDI [ To test and train ].

Regards

Mohan Arumugam

[Brian Bakker]

Hello Mohan,

I provisioned a PDI via the ServiceNow Developer web site and confirmed that unfortunately, you cannot train ML solutions and the State is set to "Unauthorized" for the ML solution submitted for training.

2022-03-18 04:12:42 (609) worker.7 worker.7 txid=a6c6bdfd1b52 SEVERE *** ERROR 
*** ml_scheduler: External Developer instances cannot train ML solutions.. 
Solution ID: eac6fdfd1b520110cb7aa9b4bd4bcb1a

Please use a Demo or Sub-Production instance to test Predictive Intelligence capabilities.

Best regards,

Brian

[asijob]

Hi Brian,
As per your reply , Im wondering if that is still the case for PDI ?
Im unable to complete ML training jobs.
Incase the answer is yes, any idea how to get a demo or sub-prod instance for dev users that are not paying customers (yet)?
Thanks,

Asi