Preview this record

class3
Kilo Explorer

Hi team,

Could you please help me below issue,

Description

Copy the "preview this record" button from the incident form and add to:

 *  Interaction form
 *  REQ and RITM forms

Best regards,

Bablu

3 REPLIES 3

dmathur09
Kilo Sage
Kilo Sage

Hi,

You can open the UI action "Preview this record" and cop the condition and script. Create a new UI action under Interaction table and paste the condition and script. Similarly do it for REQ and RITM.

Regards,
Deepankar Mathur

Hi Deepankar,

Thank you for your response,

In the UI Actions there is no "preview this record" button is not available,

could you please provide path.

 

Thank you

 

Hi Class,

You mentioned you are able to see it in the incident form, so it would be somewhere in the UI action. Can you share some screenshots.

Regards,

Deepankar Mathur