Problem Management - Pop Up window at assess stage

[Mark Prior]

Hi All

Hopefully someone can help me. We recently implemented the new Problem Management plugin on our Dev instance and are in the process of ironing out a few kinks. One of the things that we're finding hard to do is to manage the pop up windows that appear as you move through the different stages.

For example: When we move to the 'Assess' stage using the 'Assess' UI Action button it prompts us to populate the 'Assigned To' field (See screenshot). We want to either disable this or change the choice to 'Assignment Group'.

Has anyone ever had this scenario before? If so some feedback would be greatly appreciated.

Thanks

[Michael Fry1]

It's just a View that controls which fields show combined with a Data Policy to make the field mandatory:

 

 

[Mark Prior]

Thanks Michael - How do I update/disable them?

[Michael Fry1]

update/disable what? UI Action or mandatory fields?

[Souvik Dutta]

How do we make the assignment group field mandatory in that dialog box when we click the assess button ?