Process of incident to incident integration

[KallaSpandana]

Hi ,

Can anyone please explain me the detailed process of "incident to incident integration". @Ankur Bawiskar 

Thanks,

Spandana.

[Dr Atul G- LNG]

Hi @KallaSpandana 

Here is my detailed video:

https://youtu.be/AMaWR64zzfA

Even though you did not mentioned wht is other 3rd party tool , but this video wil give you more clarity.

[Ankur Bawiskar]

@KallaSpandana 

basically you want to connect 2 ServiceNow instances and pass incident details using bi-directional integration

Refer below link for step by step instructions

ServiceNow to ServiceNow Integration using REST API and PUSH and PUT methods with Business Rule 

You can also explore on Ebonding Spoke with less scripting

ServiceNow eBonding spoke 

Refer the below link which has the approach with example shared by me.

Integration hub ebonding spoke 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@KallaSpandana 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@KallaSpandana 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.