Process received ignored emails
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10-02-2023 07:52 PM - edited 10-02-2023 11:20 PM
Hello all,
The issue we are facing is some of the approval response emails we are getting are being truncated and they are being set to the state received ignored. We have identified the reason for truncation it is because of the images that are present in the user signature while replying the email. The solution is to increase the email body size from sys properties, but we would like to check is there any other alternative for this.
So the requirement is to process the approval/rejection even though they are received-ignored.
Any help is much appreciated!
Thanks in advance!
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