Publish Knowledge Articles on Import

TStark · ‎05-05-2020

Can someone provide insight on how to automatically publish Knowledge articles that are imported (via the Knowledge Import module) from a Word document. I have Publish workflow as "Knowledge - Instant Publish" for all of our Knowledge Bases.

Thanks,
AJ

Jaspal Singh · ‎05-05-2020

OOh. In that case go to UI Actions >> Publish of kb_knowlege table. All you need is to open this record & get the List Choice marked as True.

Once done you need to go to Knwoledge >> Articles >> Unpublished then select the articles & then below you will find List Choice as Pubish. Once done you will find all of selected articles are published (only if Instant Publish is the workflow).

View solution in original post

Bhagyashri Sort · ‎05-05-2020

Hi AJ,

Please refer the following link.Sorte

Publish KB Artical

Mark it correct and Helpful, if my response is helps you.

Thanks

Bhagyashri Sorte.