Put the same category,subcategory and CI the task to the change request (parent)

[williams2]

Hello, how can I assign the same category, subcategory and Configuration item from the Task catalog to a change request (parent) generated from a task (related list)?

[Ankur Bawiskar · Accepted solution]

@williams2 

you can use before insert BR on change_request table

Condition: current.parent != ''

Script:

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	current.category = current.parent.category;
	current.cmdb_ci = current.parent.cmdb_ci;

})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@williams2 

you can use before insert BR on change_request table

Condition: current.parent != ''

Script:

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	current.category = current.parent.category;
	current.cmdb_ci = current.parent.cmdb_ci;

})(current, previous);

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@williams2 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[williams2]

 It worked fine, thank you very much for your help
regards

[Runjay Patel · Accepted solution]

Hi @williams2 ,

You can write before insert BR on change request table and use below script.

(function executeRule(current, previous /*null when async*/) {

	// Add your code here
	current.category = current.parent.category;
current.sub_category = current.parent.sub_category;
	current.cmdb_ci = current.parent.cmdb_ci;

})(current, previous);

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Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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