Reference field showing short description instead of name

[BhanutejaRD]

Hi All,

In the Change Request table, I have two reference fields:

Incident (reference to incident table)

Demand (reference to dmn_demand table)

When I select an Incident, the reference field correctly displays the Incident Number.

But when I select a Demand record, the reference field displays the Short Description instead of the Demand Number — even though

In the Demand table, the Number field has Display = true

The Short Description field has Display = false

Still, the reference field shows the short description.

What could be the reason for this behavior?

Thank you.

[Brad Bowman]

You were on the right path, but if you view a Demand record, you'll notice the short description is shown in the header beneath 'Demand'

This shows that short description is still the display value for this table, hence what will be displayed in reference fields and variables.  The reason for this is the short_description field on the Task table.  Out of box there is a Dictionary Override on the dmn_demand table to override display value

Unchecking this box on the dictionary override record will result in the Number being the actual display value