Queries on Maintainence window and conflict detection on change request

RC19
Tera Expert

Hi All,

Below are my queries on change management OOB setup... please help

How does OOB Blackout Windows and Maintenance Windows set up works and how is it used for conflict detection in the change management process. 
Who and how can create new or edit existing windows
Who and how can we add applications/services/ci's to these windows
What reporting is available for this feature.

 

Thanks,

RC

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @RC19 

 

have a look here. These 2 videos will give you full understanding, 

 

https://youtu.be/XBOuhFtv3-M

 

https://youtu.be/giBvmJbdMbg

 

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CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality
CISITSM #ITSM #csa #ServiceNow #TechnoFuncational Disclaimer: These videos are from my training batch. These videos did not promote any ServiceNow Sales pitch or marketing. These videos are only for knowledge purposes & basic on my experience & Knowledge. Redistribution or copying of functionality