Queries on Maintainence window and conflict detection on change request

RC19 · ‎07-10-2026

Hi All,

Below are my queries on change management OOB setup... please help

How does OOB Blackout Windows and Maintenance Windows set up works and how is it used for conflict detection in the change management process.
Who and how can create new or edit existing windows
Who and how can we add applications/services/ci's to these windows
What reporting is available for this feature.

Thanks,

RC

Dr Atul G- LNG · ‎07-10-2026

Hi @RC19

have a look here. These 2 videos will give you full understanding,

https://youtu.be/XBOuhFtv3-M

https://youtu.be/giBvmJbdMbg

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************