"Languages without localization settings are disabled" when requesting translation for knowledge

WA1
Kilo Sage

Hello, 

When I click on the button "Request translations" available in the related list "Translated versions" of a knowledge article, I can't select any language as shown here, they are all disabled : 

WA1_0-1722500746572.png

 

But when I go to the list of knowledge articles, select an article, and then click on the same button "Request translations", activated languages are all enabled : 

WA1_1-1722500861444.png

 

 

Remark : 

1) I created a new setting for artifact knowledge and selected the wanted languages :

WA1_2-1722500916663.png

 

 

2) The needed plugins "com.snc.knowledge_advanced" and "com.glideapp.knowledge.i18n2" are installed and the system properties "glide.knowman.translation.enable_translation_task" and "glide.knowman.translation.enable_lf_article_translation" are set to true. 

 

Is this a bug or are some configurations missing please ?

 

Thank you in advance !

 

0 REPLIES 0