"Next record" arrow is not working as expected

Teresa10
Tera Contributor

‎07-26-2023 06:10 AM

A report was created on SCTASKs, and when trying to use the next record arrow, it is not going to the next SCTASK in the report.  This was working according to the user until a month or two ago.

I did find KB0856341 that reports it was a problem a year ago, but I don't see any other updates on it.  So this may still be a known issue.

Anyone have anything to suggest to get the arrow to work as expected again?

Thanks

Labels:
0 Helpfuls
  • 343 Views
1 REPLY 1

Zach Koch
Giga Sage
Giga Sage

‎07-26-2023 06:30 AM - edited ‎07-26-2023 06:32 AM

Based on the description of the problem, one of these KBs may help.

KB Next Record Not Working  

 

KB on Next Record arrow going to random records 

 

If this information helped resolve your issue, please remember to mark response correct and thumbs up to help future community members on this information, thanks!
0 Helpfuls