RACI Matrix for Discovery

[dannylee]

Hi,

Does anyone have an example RACI Matrix listing the activities that are undertaken during BAU support for a CMDB once Discovery is implemented? I am looking to get owners for all of the management activities such as resolution of conflicts between scans, ownership of data that is not automated through Discovery, reports that can be run and by whom etc. I realise every organisation will be different, but I was hoping for a core set of activities that I could build upon.

Thanks

[Brittany Highto]

This page may help put that together: 

https://docs.servicenow.com/bundle/kingston-it-operations-management/page/product/discovery/reference/r-discovery.html

[kamalsharma1985]

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