Hi Team,I am trying to write a back ground query where I would like to move all the CI records which are sitting in the base class (cmdb_ci) torespective classes like Server , Network gear etc. Unfortunately when the data load happened one of Servi...
Hi all,We are willing to use CMDB Health, we have started to study it.Do we need to purchase specific licenses to use it or simply pay a premium to get it ? Is it included in the ITSM or ITOM suites fro free ?Thank you guys !
There is a follow button in my form , How can i disable that
Hi Team,I would like to determine a user's location based on IP Address without using any third party tool or API.Please let me know if there is a way.Thanks,Kannan
Hi Expert,I have to integrate ServiceNow with 7 Ldap in order to import user records and store in ServiceNow user table.Is 1 MID Server sufficient to run this import ? if yes , what should be the recommended configuration of the MIDServer VM.Thanks f...
Hello Community,I am going to try and explain this the best way I can, in hopes that someone will be able to follow and maybe lend some knowledge.The following has all been done in Non-Production Instance, so this is not urgent.Recently, my upper man...
I'm trying to add the cmdb_ci_computer fields (CPU like fields) to the Hardware Assets form. I see in the schema map that they are referenced field via the cmdb_ci_server. When I go to configure the form I have been unable to find those referenced fi...
Instead of having users drill up to the RITM level to view the variables of the request, we would like to show the RITM variables at the SCTASK level. Any recommendations on how to do this?
Hii team,Asper that if incident is in awaiting user confirmation we will send 3 mails to user1. at the time of changing status2 .on the fourth day3. on 7th day andon tenth day if we didn't get any response we will auto close the ticket.We want to sen...
Anytime I open a RITM, the view defaults to Self Service View and I have to manually change it to default. I have gone to Form Layout, changed the view to default and saved it, but it always goes back to Self Service view.Any ideas why I can't get ...
Hi.I have a project that will be going live later in the summer. My users would like to load data in the test environment and have me move it on go live day. This is fine, I can move lots of data, but the data involves attachments.Is there a way to e...
Hi,I want to be able to display a Related List on the Change form showing Child Changes of the current Change.When I choose Configure --> Form Layout there is a suitable list available, but its not available when I choose Configure --> Related ListsH...
I have a business rule written to validate some filed in Change Module while updating. If it found false then it should show pop up alert and when user click on OK then it will re-direct to same page/filed.But I dont have any option to show pop like ...
We are somewhat new to the asset management modules in ServiceNow and I'm just wondering what a best practice would be for naming(Name field on cmdb_ci_computer) the configuration item that displays on the Hardware Asset form. I have setup the Disp...
How you can we integrate the CData JDBC driver for ServiceNow into our workflow in Talend.
