Rack elevations via ServiceNow CMDB
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‎05-01-2015 10:18 AM
We are currently running SN Dublin. We are working through defining our servers with their Room, Row, Rack and Rack U on each CI.
We want to avoid using Excel spreadsheets to show our inventory\rack space management. And with the information captured in ServiceNow it seems like it would be fairly easy to show a Rack View or Rack Elevation.
Has anyone figured out how to do this in SN? Even if you are using an outside tool. There must be some way to access and display this kind of data.
Thanks,
Kevin
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‎10-26-2015 10:13 AM
No. I had to abandon this work. We've moved on to a much simpler design using output to an excel spreadsheet.
I'm using it as a first run, to ensure the data is good. Eventually i hope to get back to making it more user friendly.
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‎10-26-2015 10:17 AM
If in the near future you need to combine your excel spreadsheet with information from ServiceNow for reporting purposes, Explore Analytics
can do live reporting combining ServiceNow data to data you upload from a Spreadsheet, without having to copy data out of ServiceNow, which you can then publish to ServiceNow dashboards and drill through to the data.
