How to easily configure - add automatically the change requester to the specific CAB meeting where their request is added to be reviewed. when ever new chnage added to boardthe assigned to should be added to attendees list automatically
Hi guys ,I deactivated the OOTB change flow , how can reactivate it ?
Hi Team, The Requested item should not closed complete without all SCTASK is completed. If user try close Requested item without closing all SCTASK give an error message and revert back to the pervious state. Its is working fine. I'm using script : B...
Created a search source for Standard change Template. when i search the 'standard change' in the service portal its listing all the standard changes but when i click on it instead of opening the record it shows like the below. The record opens only w...
I used before insert and update business rule i.e when change request risk is high and state is authorize form should save when atleast one approval is got but without any approvals also form is saving can someone help (function executeRule(curren...
answer = { u_svp_approval_mandatory: false, u_svp_no_vp: false, u_evp_approval_mandatory: false, u_vp_approval_mandatory: false};var svp_approval_required = false;var svp_no_vp_required = false;var evp_approval_required = false;var vp_app...
I have a requirement that for certain ritm's the approval needs to go to 3 people and once 1 of them has approved it then cancels the rest. I tried using group approvals on the ritm but once 1 person has approved it still keeps the rest. What is the ...
Kindly assist with the following issue:I need to map two catalog items A and B to an order guide based on the value of the variable XYZ, which is a reference to the Software Package table.The requirement is:If XYZ starts with Autodesk, Bentley, Trimb...
Hi All,After the Zurich upgrade, a new group called “Conditional Script Writer” has been created. All users who have at least the snc_internal role along with any one additional role were automatically added to this group. Can someone explain the pur...
Hi community, good day.I have a requirement: there is a notification set up on the User table. I want that whenever a user is created, the notification should be triggered for that particular user. In that notification, there should be an email scri...
Hello Guys, I need a custom solution that automatically picks up changes planned for deployment on the current day, retrieves the associated update set from the implementation plan, and completes the deployment.The solution should follow the sequenc...
Kindly assist with the following issue:I need to map two catalog items A and B to an order guide based on the value of the variable XYZ, which is a reference to the Software Package table.The requirement is:If XYZ starts with Autodesk, Bentley, Trimb...
Hello Team, We have built a custom encrypted feild on incident form. And the same field is on record producers. When itil user submit record producer by filling the data its getting captured on incident,however when non itil user add the data and s...
Hi, In Standard Change Template order field is read only and default value they set to 0.I want to make this field editable for only one group. I have checked this in UI Polices and Client script how they are setting read only for order field. unable...
Hello Community, I would like to check whether validating Activity Logs (Work Notes / Comments / Field Changes) in Automated Test Framework (ATF) is still not fully supported.I came across a ServiceNow Community post from around 3 years ago which men...
