read only roles for email logs and ability to view interaction record

[Baker1]

Need Access to report on interaction records
Read-only role to incident email log

[Dr Atul G- LNG]

Thanks @Jack Littlewort 

[Baker1]

Hi @Dr Atul G- LNG 
Could you please provide me Which ACL I need to Update 

[Baker1]

Hi @Jack Littlewort & @Dr Atul G- LNG 
I should not provide Admin access to user

[Dr Atul G- LNG]

So , you need to create custom role and configure ACL , that is teh only option left.

[Baker1]

Hi @Dr Atul G- LNG & @Jack Littlewort 

Could you please provide me the reason Why I need to provide admin