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Record is being aborted on update but there is no abort BR on the same table. How it is possible?

Anil Nemmikanti
Tera Guru
Tera Guru

Record is being aborted on update but there is no abort BR on the same table. But there is BR on different table which is not linked to the table. How it is possible?

13 REPLIES 13

No there is no association with the table. And most of these things are OOTB.

 

For your reference the fallowing the table I'm talking about - "cmn_schedule_span"

 

and the BR is on different table 

AnilNemmikanti_0-1763034694324.png

Appreciate your time. Thanks

@Anil Nemmikanti 

record is inserted/updated on cmn_schedule_span and BR is written on user_calendar_event

when you insert record into cmn_schedule_span it must be trying to insert/update something on user_calendar_event and doing some validation

If it fails then it's trying to stop

what are the steps to reproduce? share that so that I can check in my PDI

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

It is happening on Update of the fallowing table - "cmn_schedule_span"

 

And the BR is on the fallowing table - User Calendar Event [user_calendar_event]

Please find the error screen shot below -

AnilNemmikanti_0-1763035219232.png

and find the BR screenshot above. Thanks

@Anil Nemmikanti 

I didn't find that BR in my fresh PDI

is that a custom one?

what's the script inside that doing? share that script

AnkurBawiskar_0-1763035805502.png

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

AnilNemmikanti_0-1763035994639.png

You can see there are no versions on the BR. It is OOTB BR.