Referance field returns sys id need display name

stuartsisk · ‎10-05-2015

I have a Record Producer for requesting the creation of a new employee (on boarding). The Record Producer fires a workflow to create tasks associated with the process. Information from the Record Producer is passed to the tasks via script (

Deepak Ingale1 · ‎10-05-2015

I Stuart,

I am not able to see the script section you have provided. Not sure if it is missing in the question itself or I am not able to see it.

Since your sys_id is being passed to the workflow, you can get the display name of the user record by using following code.

var gr = new GlideRecord('sys_user'); // initialize the object of the record.

gr.get('sys_id'); // pass on the sys_id of the manager here

gs.log(gr.getDisplayValue()); // log a manager record display name for debug / test purpose

var display = gr.getDisplayValue(); // store the display name in a variable

I hope this helps you to proceed with your workflow script.

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Deepak Ingale1 · ‎10-06-2015

Welcome.

Damian Martinez · ‎12-01-2021

Hello everyone,
I am experiencing the same issues.
Where do you apply the script above?is it a client script? or script inside the flow?
Thanks!

anmolvishwa · ‎02-06-2025

You can use OnLoad Client Script