referece field allowing Unknown value if enter manually

[Manohararuna]

Hello Everyone,

         One catalog form having the computer information variable actually it's reference field from CMDB-CI-COMPUTER table and it's automatically populated based user information in catalog form. but if any new user try to Create catalog form ,it allowed to enter unknown option how to do it in ServiceNow.

Thanks,

MANOHARARUNA

[AparnaSahu]

Hi @Manohararuna ,

Can you please give more information on what is required. 

Thanks,

Aparna

[J Siva]

Hi @Manohararuna 
Your query is incomplete. Share more info with screenshots if possible..
Regards,
Siva

[Ankur Bawiskar]

@Manohararuna 

you said it's getting auto populated based on user information.

Is that variable editable?

what unknown option user entered?

please share some screenshots

If my response helped please mark it correct and close the thread so that it benefits future readers.