Regarding - ServicePortal and Widget Development

Kingstan M
Kilo Sage

Greetings.

 

I spent my Christmas and new year break to learn HTML CSS AngularJS a bit more.

I worked on JavaScript both on client level, server level, creating multiple REST, Scripted REST API and problem solving logics.

 

I want to explore the area of ServiceNow ServicePortal Development and Widget development area. But I can not think anything of my own.

 

I request if someone's experience on these areas will be of good help to me.

 

Appreciate your help in advance.

 

Many thanks,

Kingstan.

 

 

1 ACCEPTED SOLUTION

Danish Bhairag2
Tera Sage
Tera Sage

Hi @Kingstan M ,

 

That's great to hear about your efforts in learning HTML, CSS, AngularJS, and JavaScript, especially in the context of ServiceNow development. ServicePortal and Widget development in ServiceNow offer a powerful way to customize and enhance the user experience.

 

Here are a few project ideas to explore and deepen your knowledge in ServiceNow ServicePortal and Widget development:

 

1. **Custom Dashboard:**

   - Create a personalized dashboard with widgets displaying relevant information from different modules (Incidents, Changes, etc.).

   - Use AngularJS directives to build interactive and dynamic components.

 

2. **Incident Timeline Widget:**

   - Develop a widget that visualizes the timeline of an incident, displaying key events and status changes.

   - Utilize ServiceNow APIs to fetch and update incident data dynamically.

 

3. **Knowledge Base Search Widget:**

   - Build a widget that allows users to search the ServiceNow Knowledge Base directly from the ServicePortal.

   - Implement dynamic filtering and display of search results.

 

4. **User Feedback Form:**

   - Create a feedback widget that allows users to submit feedback directly from the ServicePortal.

   - Use the ServiceNow REST API to store feedback in the system.

 

5. **Integration with External Systems:**

   - Explore integrating external data sources or APIs into ServiceNow through widgets.

   - Develop a widget that pulls data from an external system and displays it within the ServicePortal.

 

6. **Theme Customization:**

   - Experiment with customizing the look and feel of the ServicePortal by creating a custom theme.

   - Modify stylesheets and layout to match your organization's branding.

 

7. **Service Catalog Enhancements:**

   - Enhance the Service Catalog experience by creating widgets that provide additional information or guidance during the ordering process.

   - Implement dynamic form interactions using AngularJS.

 

Remember to leverage the ServiceNow developer documentation and community forums for any challenges you encounter. Practical projects like these will not only solidify your understanding but also provide valuable artifacts to showcase in your portfolio. Good luck with your exploration in ServiceNow development!

 

Thanks,

Danish

 

View solution in original post

3 REPLIES 3

Danish Bhairag2
Tera Sage
Tera Sage

Hi @Kingstan M ,

 

That's great to hear about your efforts in learning HTML, CSS, AngularJS, and JavaScript, especially in the context of ServiceNow development. ServicePortal and Widget development in ServiceNow offer a powerful way to customize and enhance the user experience.

 

Here are a few project ideas to explore and deepen your knowledge in ServiceNow ServicePortal and Widget development:

 

1. **Custom Dashboard:**

   - Create a personalized dashboard with widgets displaying relevant information from different modules (Incidents, Changes, etc.).

   - Use AngularJS directives to build interactive and dynamic components.

 

2. **Incident Timeline Widget:**

   - Develop a widget that visualizes the timeline of an incident, displaying key events and status changes.

   - Utilize ServiceNow APIs to fetch and update incident data dynamically.

 

3. **Knowledge Base Search Widget:**

   - Build a widget that allows users to search the ServiceNow Knowledge Base directly from the ServicePortal.

   - Implement dynamic filtering and display of search results.

 

4. **User Feedback Form:**

   - Create a feedback widget that allows users to submit feedback directly from the ServicePortal.

   - Use the ServiceNow REST API to store feedback in the system.

 

5. **Integration with External Systems:**

   - Explore integrating external data sources or APIs into ServiceNow through widgets.

   - Develop a widget that pulls data from an external system and displays it within the ServicePortal.

 

6. **Theme Customization:**

   - Experiment with customizing the look and feel of the ServicePortal by creating a custom theme.

   - Modify stylesheets and layout to match your organization's branding.

 

7. **Service Catalog Enhancements:**

   - Enhance the Service Catalog experience by creating widgets that provide additional information or guidance during the ordering process.

   - Implement dynamic form interactions using AngularJS.

 

Remember to leverage the ServiceNow developer documentation and community forums for any challenges you encounter. Practical projects like these will not only solidify your understanding but also provide valuable artifacts to showcase in your portfolio. Good luck with your exploration in ServiceNow development!

 

Thanks,

Danish

 

That is one set of worth info.,

Ill plan accordingly and start doing it.

 

It there any other medium i can get in touch with you to showcase my progress and your finetune on this path?

 

LinkedIN probably?

@Kingstan M 

 

Sure. If my response helped kindly mark it as solution accepted 

 

Thanks,

Danish