Regarding the permissions held by the requester

matsui_shin
Giga Contributor

In ServiceNow, there appears to be a role called "Requester." Could you clarify what type of user this role designates and what permissions or responsibilities are associated with it?

2 REPLIES 2

Ankita_Patil
Tera Contributor

Hi @matsui_shin ,

In ServiceNow, a Requester is a user who submits service catalog requests and can view or track their own requests, typically without requiring any special roles.

 

Responsibilities of a Requester - 

  • Submits requests via Service Catalog.

  • Tracks the status of their requests.

  • May be required to approve or provide additional input.

  • Often receives notifications about changes to their requests or tasks.

Ankur Bawiskar
Tera Patron
Tera Patron

@matsui_shin 

which role you are saying? share screenshots.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
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