Reject not ending workflow

[brendanwilson84]

Hi Guys

I am having some problems with our workflow. If we approve at each level, the workflow works fine and goes through all the stages. However, if we reject at a approval level, it just stops.   It should go to notification and then to end.

I have no idea why this is happening as just last week, this was working fine.   On the actual status, it does appear as rejected too

Any help/tips would be greatly appreciated.

[Ashutosh Munot1 · Accepted solution]

Hi,

I think the issue may be with script becoz if your script is setting wrong value when you click on reject then it wont work.

See your reject button sets values properly. Becoz activity.result='rejected' rite, so be sure that in your script you set it properly.

[brendanwilson84]

Hi Everyone, thank you all for your comments and help, each one of them helped and we now have it working. The state was not changing to 'rejected' as in UI action script there was 'reject' listed . Also entered activity.result='rejected' and it seems to be working.

Again thank you all- this community is fantastic

[Ashutosh Munot1]

Welcome Brendan