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Resolved! How to restrict a date & time field using business rule

In Change Management, we want to restrict a date & time field named 'start_date' so that users can only select dates after a specific date and time.For example:- If a user submits a change request on Thursday or Friday, the 'start_date' variable shou...

Resolved! Need to remove inactive users from active reports

Hello team,I have active schedule email reports and now i want to check all active reports recipients and if any of the user under schedule report is inactive I need to remove them. What is the best approach to do that because manually open each sche...

maddamsetti by Tera Contributor
  • 589 Views
  • 2 replies
  • 1 helpfuls

CIM records - Strategies, Goals - Portfolio Mgmt and CIMs

In CIM records, there is a required field called "Strategy".There are two strata - Enterprise & Business UnitGoals are included as a related list for Enterprise Strategies (m2m_enterprise_s_goals) Business Planner (Goal Framework) goals are in anothe...

Resolved! How to trigger scheduled job of get api from ui action in list view

Hi,I am getting records from another instance and storing in custom table using GET Api in scheduled job and set it to run in every 60mins. I want a ui action to be created in list view of custom table so user can click on the button to get the updat...

Kumar147 by Tera Contributor
  • 976 Views
  • 13 replies
  • 1 helpfuls

Resolved! Tracking domains as CIs

Has anyone setup recording/managing domain names for your organization within the CMDB? As a university, we have a lot of these and we want to look into tracking them and integrating them into the change management process.I looked the other day and ...

Earl L by Mega Guru
  • 6398 Views
  • 16 replies
  • 7 helpfuls

Workflow

Hi All, I have created the change task and one peer review task is created and it was closed. As per the behavior change state will be Assess. but the flow was stuck here only. 

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Resolved! Assignment group and assign to

How does ServiceNow ensure that the available options in the 'Assigned to' field in the 'Incident' table depend on the selection made in the 'Assignment group' field?I checked the Dictionary Overrides for the 'Assigned to' field in the 'Incident' tab...

marwel84 by Tera Contributor
  • 1332 Views
  • 4 replies
  • 4 helpfuls

Priority breakdown not working in performance anylytics widget

Hello Community! I have requirement Add the Average incident resolution time for the last 6 months_ALL groups (4 groups) by PRIORITYUse Business duration to calculate resolution timeFirst visual add as a bar chart with 4 bars: P1, P2, P3, P4 for the ...

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Asha Pathak by Tera Contributor
  • 283 Views
  • 2 replies
  • 0 helpfuls

Hide Variable based on Select Box choices

I have a select box variable with multiple choices, I need to show other variables based on select box choices.If choice A is selected, variable AB and AC should be visible.If choice B is selected, only variable AB should be visible.Am able to achiev...

David Boom by Tera Contributor
  • 971 Views
  • 14 replies
  • 0 helpfuls