When we try to create a standard change via New in SOW workspace. there are only 3 filters available right now All, Preapproved and Pinned.I am trying to add the custom option along with those 3 options. I can't find a place to implement the logic.If...
Hi Can anyone help me with scenario for:user wanted to write records as per his location assets attachedexample:When user is of india location all the assets in cmdb table of india location needs to be in edit mode
In Flow Designer, I have a logic to implement and Im looking for the right way to implement In HR Case, there is a list collector field refers to user tablein the flow, I create a task for each user in the field. For example, there 3 users selected i...
In one catalog item I have only assigned to variable and no assignment group variable .Assigned to variable is referencing to sys_user table .I have to display only one group members in assigned to variable.can any one provide the script to achieve t...
We are using Service Graph Connector Microsoft Intune application. We have configured it and its importing assets correctly however under the "Most Recent Discovery" field, the date and time is not correct (its not matching what its supposed to be tr...
Hi, please see the attached image. I got errors in most reports in Contract Workspace, but found in documentation to add the role sn_cm_core.contract_report_viewer - and it solved most of it. But "Review tasks" is still showing the error message. I'm...
Hello Team,When we download the attachments from service now there is no option to download only selected attachments. It's difficult to every time download one by one.So we want one tab here to download only selected attachments. Kindly let me kno...
Hello Community,I’m experiencing an issue where one of my catalog items is taking significantly longer to load compared to others when accessed from the Service Catalog page. I’ve reviewed the associated scripts and variables, but I’m unable to pinpo...
Hello Team,Need Help.. On the standard change template proposal I want to prohibit user from changing fields using select box or deleting them using X button. Thank you in advance
Hi Community, I have a scenario where I need to send an email with an attachment from ServiceNow. The attachment is a common PDF file, such as a shipping instruction document, which is the same for all recipients.Before sending it as an attachment in...
Hi Team, There have been many performance related issues in my customer's instance. Sometimes instance load faster and sometime instance load slow. This issue is very randomAlso there are many automated performance related Hi case created by the serv...
Hi everyone, maybe somebody know, how to remove some list categories (for example Interactions) in service operations workspace. Thank you
Hello, I've been tasked with working with the ideas module and I want to inquire about the [idea_manager] role. I'm a bit new to it within ServiceNow, but I understand that the role allows for the [idea_manager] to create a demand from the submitted ...
Hi all, I would like to know how to make existing flow in flow designer to run as system user as the catalogue items are causing some problem while running as "user who initiates session". Any idea how to change ? Thanks
Hi everyone,We’re currently refining our Service Catalog experience and have encountered a common user experience issue:Users are confused by receiving both a Request number (REQ) and one or more Requested Item numbers (RITMs) for what they perceive ...
